Consignment Terms and FAQs

 

Consignment Payout Breakdown

Payout is for the final price of each item sold:

Item Sold You Receive
$1-24 40% (or 50% store credit)
$25-199 50% (or 60% store credit)
$200-499 60% (or 70% store credit)
$500-999 70% (or 80% store credit)
$1000+ 80% (or 90% store credit)


Consignor Portal

All consignors can see the status of their items by logging into their ConsignorAccess portal.

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We love our consignors. It’s part of our mission to work as partners with all of our consignors to make it easy for you to sell the gear you’re no longer using by providing expertise on pricing, fast payouts, and bonuses on in-store credit.

Gear we’re currently accepting

A quick note on gear quality: we will accept modern gear (typically less than 5 years old) in good working condition, OR if it has some cool, retro appeal (typically clothing). All items will be assessed on a case-by-case basis.

We accept outdoor brands like the ones you’d find at REI.

Bring in all winter gear!
•Skis, snowboards, nordic skis, alpine touring
•Boots, poles, skins, bindings, ice axes, ski packs
•Snowshoes, winter boots
•Winter clothes, hats, jackets, snow pants, base layers, fleeces

As we build our early inventory, we are also accepting “all-season” gear, including: tents, sleeping bags, backpacks, mountaineering gear, climbing clear, outdoor lifestyle clothing, etc.

Gear we cannot accept

Please do not bring in any helmets (of any kind), climbing ropes, avalanche safety/rescue equipment, or other life-saving or life-protecting equipment. Rock climbing protection (cams, nuts, carabiners, harnesses etc) will need to be in excellent condition to be considered on a case-by-case basis.


 

Consignor Agreement (all the details)

Consignor expectations

We believe in community at Wonderland Gear Exchange (“Wonderland”) and intend to build strong relationships with our consignors and customers. By working together, we will help recycle outdoor gear and equipment to better serve our neighborhoods and planet. We will conduct business with respect for you and your gear and we ask you to treat Wonderland the same.

All consignors confirm that he/she is the unrestricted owner of the item(s) that he/she is consigning.

Gear Expectations

Wonderland Gear Exchange will only accept items that are clean, sanitary, in good working order and functioning properly. Wonderland reserves the right to refuse any item(s) brought in for consignment based on condition, brand, season, and other factors. If an item, after initially accepted for consignment, is subsequently found to be defective (not clean or in good working order), the consignor will be notified to reclaim the item.

Pricing

Wonderland reserves the right to determine the sale price of all accepted items. Wonderland staff uses industry knowledge, MSRP, condition of the item(s), current market value of item(s), local factors, and other considerations to determine the price. Wonderland reserves the right to adjust the price or discount an item at any time.

Time Limit and Discounts

Wonderland operates on a two season model: winter and summer. At the end of each season, Wonderland will hold an end-of-season sale. “All-season” items may remain at Wonderland for a full winter or summer season before going in an end-of-season sale. Items that have not sold after their respective seasonal sale must be picked up within 14 days of the end of the sale.  Any item(s) not picked up after this time will become property of the store or donated.

Consignors agree to leave items on consignment for a minimum of 60 days and to not list item(s) for sale on any other platforms or marketplaces while the item is consigned with Wonderland.

Payout

Wonderland will attempt to contact consignors using your then current contact information in your consignor account one time after an item sells. It is then the consignor’s responsibility to request payout. Checks can be picked up in person at the store the day after your item(s) sell. Store credit will also be available the day after the sale of your item(s) and can be seen in the ConsignorAccess portal. For a $1 handling fee, payments can also be made via Paypal or by mailing a check.

Wonderland will hold your consignor payout for one year from the sell date of the item. Wonderland will attempt to contact you using the current contact information in your consignor account to confirm method of payment. If your consignor payout is not requested within one year of the sell date of the item, the payout will become property of Wonderland or donated.

Liability

Wonderland will show respect and care for consigned items. In the event of damage or loss due to theft, fire, water, vandalism, negligent handling by customers, or other adverse events our liability is limited to the most recent list price of the item minus our commission. In the event of such damage or loss, Wonderland will attempt to contact consignors using your then current contact information in your consignor account. Any claims by the consignor will be waived after 90 days of Wonderland’s initial issuance of notice to the consignor of such damage or loss and the failure of the consignor to request reimbursement during that 90 day period.

Consignor releases all claims against Wonderland beyond the above payout and/or damage reimbursement amount including claims against Wonderland’s insurer(s) and Wonderland’s insurance coverage.

Updating Contact Information

It is the responsibility of the consignor to contact Wonderland to provide any updated contact and address information.